Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Fiber Flow ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit fiberflow.shop (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.
2. Information We Collect About You
We collect several types of information from and about users of our Website, including:
- Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
- Information that is about you but individually does not identify you, such as general geographic location; and
- Information about your internet connection, the equipment you use to access our Website, and usage details.
3. How We Collect Information
We collect this information:
- Directly from you when you provide it to us, such as by filling out forms on our Website, calling our telephone number, or sending us an email.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our business partners and analytics providers.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
5. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us (including checking fiber availability at your address and connecting you with internet service providers).
- To fulfill any other purpose for which you provide it.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
6. Disclosure of Your Information
As an independent service platform, we may disclose personal information that we collect or you provide as described in this Privacy Policy:
- To third-party telecommunications providers and internet service providers for the explicit purpose of checking service availability and fulfilling service requests at your address.
- To contractors, service providers, and other third parties we use to support our business who are bound by contractual obligations to keep personal information confidential.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements.
- If we believe disclosure is necessary to protect the rights, property, or safety of Fiber Flow, our customers, or others.
We do not sell your personal data to data brokers or third-party advertisers.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.
8. Your Rights and Choices
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information.
- The right to opt out of the sale of your personal information (we do not sell personal information).
To exercise these rights, please contact us using the information in Section 9.
9. Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Fiber Flow
242 Greene St
New York, NY 10003, USA
Phone: +1 (800) 000-0000
Email: hello@fiberflow.shop
10. Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page.